Our Services
Outsourcing your IT? We offer great service, work with you in-house and our Help Desk is available 24/7, 365 days of the year.
Innovative and Cost-Effective IT Solutions What We Do
With more than 10 years of service to public, private and nonprofit sector clients, we have positioned ourselves as a cloud-first, security-first provider of stable, performative solutions emphasizing security and compliance. Systems we build and manage for our clients are audited by DHS, DoD, DoJ, and the FBI. They assess our security, compliance and performance multiple times per year. We come complete with out-of-the-box policies that meet the requirements of all major compliance standards.
We provide all of our clients, at no additional charge, with offsite, fully-encrypted cloud backups. We also include Enterprise-grade password management for all users, as well as security awareness training (SAT) and phish testing on an ongoing basis. We protect your devices through advanced endpoint management that includes anti-virus, anti-malware, anti-exploit and anti-ransomware protection. We implement MFA, SSO and other identity protection strategies as an included cost. We run non-interruptive OS backups and 3rd-party patching on schedule.
Our helpdesk satisfaction rating is over 99.5% and your staff receive a survey response for every ticket submitted – all of which can be tracked by you in our customer portal. We architect and support advanced features in Office 365 and Google Workspace and support legacy systems as long as they meet security thresholds. Other popular transitions and technologies we implement regularly include Network Design and Server upgrades, SharePoint cloud lifts (ditch servers entirely), Voice-Over-IP (VOIP) selection and deployment, Single-Sign On and Multi-Factor Authentication, IT Procurement, 360-degree Information System analysis with Data Backup and Recovery Scenarios, Cybersecurity Audit Defense, and Remote Workforce and VPN Solutions. We leverage our buying power and never markup hardware or software you buy from us.
We also perform Technical Assessments for a variety of organizations. That experience allows us to learn from other folks’ mistakes and see what is working well in a wide variety of work environments. The IT world is full of an endless supply of products and pitches. Bring us to the table when you want an unbiased opinion to help you make sense of the chaos in IT offerings.
We provide your small to mid-size business with an all-in-one IT department. Do you have 50-500 users? Are you in need of real, standards-based security and/or compliance requirements? Do you need to boost your web presence? Or need affordable IT solutions for your company or nonprofit? If you answered yes to any of the questions above, contact us today.
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